Privacy Policy
Last updated: 15 November, 2025
Welcome to NobleKoi (“we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from https://noblekoi.com (“Site”).
By using our Site or services, you agree to the terms described below.
If you do not agree, please do not use our Site.
1. Information We Collect
We collect personal information to provide a smooth shopping experience, process orders, and improve our services.
Information you provide directly:
Name, email address, phone number, and shipping/billing address.
Payment details (processed securely via third-party gateways like Cashfree, Shopify Payments, Razorpay, etc.).
Messages or feedback you send us through contact forms or email.
Information collected automatically:
Device information, browser type, IP address, time zone, and cookies.
Pages viewed, time spent on site, referring URLs, and purchase activity.
Tracking data via Google Analytics, Google Ads Remarketing, and Meta (Facebook/Instagram) Pixel for marketing and performance optimisation.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Communicate with you about your orders, updates, or inquiries.
Improve website functionality and user experience.
Personalise ads and product recommendations.
Analyse traffic patterns and optimise marketing campaigns.
Detect and prevent fraud or misuse of our services.
3. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to improve your browsing experience and display relevant ads.
These tools help us:
Remember your preferences and shopping cart contents.
Measure website performance and customer behavior.
Deliver personalised ads through platforms like Google Ads, Meta Ads (Facebook & Instagram), and others.
You can control or disable cookies through your browser settings, but some features may not function properly without them.
4. Sharing Your Information
We may share your personal information with:
Service providers (like Shopify, Cashfree, Shiprocket, Bluedart, or other logistics companies) for order processing and delivery.
Marketing partners (such as Google and Meta) to show you relevant ads.
Analytics providers to understand and improve our store’s performance.
Legal authorities, if required by law, to comply with investigations or legal obligations.
We never sell your personal information.
5. Data Retention and Security
We retain your personal data only as long as necessary to:
Complete your purchase,
Comply with legal requirements, or
Resolve disputes.
We use secure payment systems and follow best practices to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
You have the right to:
Access, update, or correct your personal information.
Request deletion of your data.
Opt out of marketing emails anytime by clicking “unsubscribe.”
Disable cookies or ad tracking through your browser or ad settings on Google or Facebook.
To make a request, contact us at support@noblekoi.com.
7. Children’s Privacy
Our website is not intended for anyone under the age of 13.
We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us to remove it.
8. Links to Other Websites
Our Site may contain links to other websites or platforms. We are not responsible for their privacy practices. Please review their privacy policies before sharing your information.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect new features, legal requirements, or changes in our business. Updates will be posted on this page with the revised “Last Updated” date.
10. Contact Us
If you have any questions, feedback, or privacy concerns,
please reach out to us at:
📧 support@noblekoi.com