Terms of service
Welcome to NobleKoi!
The terms “we”, “us” and “our” refer to NobleKoi. NobleKoi operates this online store and website, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide you, the customer, with a premium jewellery shopping experience.
NobleKoi is powered by Shopify, which enables us to offer these Services.
These Terms of Service (“Terms”) outline your rights and responsibilities when using our Services.
By accessing or using our website, you agree to these Terms and our privacy policy. If you do not agree, please discontinue use of the Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our website, you confirm that you are at least 18 years of age or have parental consent.
You may be required to provide personal details such as your name, email, billing address, and payment information. You agree that all information provided is true, accurate, and complete.
You are responsible for maintaining the confidentiality of your account credentials. NobleKoi will not be liable for any unauthorised use of your account.
SECTION 2 - OUR PRODUCTS
We make every effort to accurately display our jewellery and product details. However, variations in colour and appearance may occur due to device screens and lighting.
We reserve the right to modify product descriptions, discontinue items, or limit quantities at any time without notice.
SECTION 3 - ORDERS
Placing an order constitutes an offer to purchase. NobleKoi reserves the right to accept or decline your order for any reason. Orders are confirmed only once payment is successfully processed.
Please review your order carefully before submission. Orders cannot be modified or canceled once processed.
All sales are final and governed by our refund policy, which currently does not allow refunds or returns.
SECTION 4 - PRICES AND BILLING
Prices are displayed in INR and may change without notice.
Taxes, shipping, and handling charges (if applicable) will be added at checkout.
You agree to provide valid payment details and authorise us to charge your chosen payment method for the total purchase amount.
SECTION 5 - SHIPPING AND DELIVERY
All orders are shipped via trusted courier partners (such as Blue Dart) within India.
Delivery times are estimates and may vary based on your location. NobleKoi is not liable for courier delays or loss once the product is handed over to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All website content, designs, images, logos, and product descriptions are the intellectual property of NobleKoi.
You may not copy, modify, distribute, or use any part of our content without prior written consent.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools “as is.” We are not responsible for their functionality, performance, or terms. Your use of such tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to external websites. NobleKoi is not responsible for the accuracy, content, or policies of third-party sites. Please review their terms before engaging in any transaction.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
NobleKoi operates independently on the Shopify platform. All purchases are made directly with us, not Shopify. Shopify is not liable for any product-related issues or disputes.
SECTION 10 - PRIVACY POLICY
Your personal information is protected under our privacy policy.
Shopify also processes your data under its own privacy policy. By using our site, you consent to both policies.
SECTION 11 - FEEDBACK
Any feedback, reviews, or suggestions you share with us may be used by NobleKoi for promotional or improvement purposes without compensation. You agree not to post unlawful or harmful content on our platforms.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
We strive for accuracy but do not guarantee that all information on our website is error-free. We reserve the right to correct any errors or update information at any time.
SECTION 13 - PROHIBITED USES
You agree not to misuse our Services or engage in unlawful activity, including spreading malware, violating intellectual property rights, or providing false information. We reserve the right to suspend or terminate accounts violating these Terms.
SECTION 14 - TERMINATION
We may terminate your access at any time for violating these Terms. All outstanding payments will remain due upon termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
Our jewellery and Services are provided “as is” and “as available.” We make no guarantees regarding uninterrupted service, accuracy, or reliability. You use the Services at your own risk.
SECTION 16 - LIMITATION OF LIABILITY
NobleKoi, its partners, and affiliates will not be liable for indirect or consequential damages arising from your use of our Services, including lost profits or data.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless NobleKoi and its affiliates from any claims arising out of your violation of these Terms or misuse of our website.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Failure to enforce any right does not constitute a waiver. These Terms, together with our policies, form the complete agreement between you and NobleKoi.
SECTION 20 - ASSIGNMENT
You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights without restriction.
SECTION 21 - GOVERNING LAW
These Terms shall be governed by the laws of India, with jurisdiction in Indore, Madhya Pradesh.
SECTION 22 - HEADINGS
Headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. The most current version will always be available on this page. Continued use of the Services after changes indicates your acceptance.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
📧 support@noblekoi.com
Aaditya Verma
RH - 78, Satyamitra Rajlaxmi Nature,
RR Cat Road, Indore, Madhya Pradesh, India